Puzzle ITC - Notice history

Experiencing minor outage

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

99.98% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 99.95%

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May 2026
Jun 2026
Jul 2026

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Operational

PuzzleTime - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Puzzle SSO (Keycloak) - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

PuzzleSkills - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Harbor - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Grafana - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Puzzle Backstage - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Zammad - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

CardDAV - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Argo CD - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Vault - Operational

100.0% uptime
May 2026 · 99.99%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Loki - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

LDAP - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Puzzle Docs - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Odoo - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Netbox - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

PostgreSQL - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Package Mirror - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Partial outage

Network Office-Bern - Partial outage

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Network Office-Zürich - Partial outage

Network Office-Solothurn - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Google Meet Hardware - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Telephone Setup - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Operational

cloudscale.ch - Operational

100.0% uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

View current status

Jul 2026

JUL30
Webmail Update
CompletedMaintenance1 hour 36 minutes
  • Completed30. July 2026 at 11:36UTC

    Maintenance has completed successfully and login is again possible for all users.

    We apologize for the extended downtime.

  • Update30. July 2026 at 10:56UTC

    Maintenance is still in progress. While existing sessions continue to work we are experiencing an error while users try to create new sessions.
    We are working on a fix and will provide another update at 14:00.

  • In progress30. July 2026 at 10:0UTC
    Maintenance is now in progress
  • Planned30. July 2026 at 6:47UTC

    We will be performing a brief update to our webmail service (https://webmail.puzzle.ch) today at 12:00 PM (noon).

    During this time, you may experience brief downtime, temporary unavailability, or reduced performance. We expect things to return to normal shortly after the update is complete.

    We apologize for any inconvenience this may cause and appreciate your patience!

JUL27
OpenShift 4 Monthly Maintenance
CompletedMaintenance4 hours
  • Completed27. July 2026 at 20:0UTC
    Maintenance has completed successfully
  • In progress27. July 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned20. July 2026 at 12:21UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

    Check https://gitlab.puzzle.ch/pitc_containers/info/-/releases to see the Changelog after the maintenance is completed.

JUL23
Group formerly known as /sys Wartungsfenster
CompletedMaintenance4 hours 12 minutes
  • Completed23. July 2026 at 20:12UTC
    Maintenance has completed successfully.
  • Planned15. July 2026 at 11:35UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

JUL22
PuzzleSkills
CompletedMaintenance
  • Completed21. July 2026 at 11:5UTC

    The newest PuzzleSkills Version has been released successfully

  • In progress21. July 2026 at 10:49UTC

    We are releasing the newest PuzzleSkills Version now

  • Planned21. July 2026 at 6:1UTC

    We are releasing the newest PuzzleSkills Version

JUL21
Keycloak Prod DB Migration
CompletedMaintenance37 minutes
  • Completed21. July 2026 at 16:37UTC
    Maintenance has completed successfully.
  • In progress21. July 2026 at 16:2UTC
    Maintenance is now in progress.
  • Planned17. July 2026 at 10:57UTC

    We will be upgrading the database backend for Keycloak prod. During this scheduled maintenance, Puzzle SSO (Keycloak) will not be available for a moment.

Jun 2026

JUN25
Group formerly known as /sys Wartungsfenster
CompletedMaintenance4 hours 3 minutes
  • Completed25. June 2026 at 20:3UTC
    Maintenance has completed successfully.
  • In progress25. June 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned15. June 2026 at 10:53UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

JUN22
OpenShift 4 Monthly Maintenance
CompletedMaintenance2 hours 8 minutes
  • Update22. June 2026 at 18:10UTC

    Maintenance has completed successfully!

  • Completed22. June 2026 at 18:8UTC
    Maintenance has completed successfully.
  • In progress22. June 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned16. June 2026 at 8:16UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

JUN12
Puzzle Skills Update
CompletedMaintenance2 hours 15 minutes
  • Completed12. June 2026 at 9:15UTC

    We successfully completed our maintenance. See: https://portal.puzzle.ch/news/1592

  • In progress12. June 2026 at 8:40UTC
    Maintenance is now in progress.
  • Completed12. June 2026 at 8:38UTC
    Maintenance has completed successfully.
  • Update12. June 2026 at 7:0UTC
    Maintenance is now in progress
  • In progress12. June 2026 at 7:0UTC

    Wir deployen die neusten PuzzleSkills Features.

    News-Post folgt.

JUN4
Cloudscale LoadBalancer Update
CompletedMaintenance1 hour
  • Completed4. June 2026 at 16:0UTC
    Maintenance has completed successfully
  • In progress4. June 2026 at 15:0UTC
    Maintenance is now in progress
  • Planned4. June 2026 at 15:0UTC
    We are planning for a scheduled maintenance during that time.
JUN4
PuzzleTime Maintenance
CompletedMaintenance42 minutes
  • Completed4. June 2026 at 12:42UTC

    PuzzleTime v2.18 was deployed successfully

  • In progress4. June 2026 at 12:0UTC
    Maintenance is now in progress
  • Planned4. June 2026 at 12:0UTC

    We are planning maintenance during this time.

    We will be deploying Version 2.18, which includes an important feature for Solution Leads' month-end closing as well as a bug fix for currency in Germany.

May 2026

MAY28
Group formerly known as /sys Wartungsfenster
CompletedMaintenance4 hours 52 minutes
  • Completed28. May 2026 at 20:52UTC

    Maintenance has completed successfully. Merci @mstuder, @rkupferschmid und @lgrimm

  • In progress28. May 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned28. May 2026 at 16:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Lost Secret Engine in Vault
ResolvedPartial outage50 minutes
  • ResolvedUTC

    This incident has been resolved. We had to restore a Backup from last night, so all Secrets created or changed in Vault since yesterday evening 20:17 are lost. Please contact us, if you need assistance in recreating such secrets.

  • IdentifiedUTC

    Due to heavy clicking in a Webfrontend, we lost the Secret Engine for our k8s clusters in Vault. Your Argodeployments won't be Happy at the Moment. We are continuing to work on a fix for this incident.

MAY15
OKR upgrade
CompletedMaintenance3 minutes
  • Completed15. May 2026 at 7:3UTC
    Maintenance has completed successfully.
  • Planned15. May 2026 at 7:0UTC
    We are planning for a scheduled maintenance during that time.
  • In progress15. May 2026 at 6:47UTC
    Maintenance is now in progress.
MAY11
OpenShift 4 Monthly Maintenance
CompletedMaintenance1 hour 13 minutes
  • Completed11. May 2026 at 17:13UTC
    Maintenance has completed successfully.
  • In progress11. May 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned11. May 2026 at 16:0UTC

    To mitigate the Copy Fail exploit ASAP, we will be conducting an upgrade on our OCP Cluster(s).

MAY7
Puzzle und Hitobito Website
CompletedMaintenance2 hours
  • Completed7. May 2026 at 17:0UTC
    Maintenance has completed successfully
  • In progress7. May 2026 at 15:0UTC
    Maintenance is now in progress
  • Planned7. May 2026 at 15:0UTC

    The CMS for Hitobito is being switched and integrated with the puzzle.ch CMS. Both websites may experience some downtime during the migration.

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May 2026 to Jul 2026

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