Puzzle ITC - Notice history

All systems operational

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

OpenShift 4 Appuio cloudscale.ch - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100% - uptime
Jun 2024 · 99.78%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024
Operational

Puzzle Website (puzzle.ch) - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Mail - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Rocket.Chat - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Taiga - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

PuzzleTime - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.83%

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Jun 2024
Jul 2024
Aug 2024

Wiki - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Puzzle SSO (Keycloak) - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

CodiMD - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

OpenProject - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Nextcloud - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

PuzzleSkills - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

GitLab - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Jenkins - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Quay (registry.puzzle.ch ) - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Grafana - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Puzzle News Site (news.puzzle.ch) - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Cryptopus - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Artifactory - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

SonarQube - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Puzzle Meet - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Zammad (help.puzzle.ch) - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Sentry - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

CardDAV - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Webmail - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Argo CD - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Youtrack - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

OKR - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Vault - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 99.99%

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Jun 2024
Jul 2024
Aug 2024

Loki - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

LDAP - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024
Partial outage

Network Office-Bern - Partial outage

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Google Meet Hardware - Partial outage

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Telephone Setup - Partial outage

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024
Operational

cloudscale.ch - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Amazon AWS - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Vault down
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Keycloak and LDAP Update
  • Completed
    30. August 2024 at 10:30
    Completed
    30. August 2024 at 10:30
    Maintenance has completed successfully
  • In progress
    30. August 2024 at 10:0
    In progress
    30. August 2024 at 10:0
    Maintenance is now in progress
  • Planned
    30. August 2024 at 10:0
    Planned
    30. August 2024 at 10:0
    We are planning for a scheduled maintenance during that time.
PTime Down
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The database of PTime is unable to start, we are working on resolving the issue.

OpenShift 4 Monthly Maintenance
  • Completed
    26. August 2024 at 17:56
    Completed
    26. August 2024 at 17:56
    Maintenance has completed successfully
  • Update
    26. August 2024 at 15:0
    Planned
    26. August 2024 at 15:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements.

    We will migrate the CNI plugin of the cluster, which will lead to a longer downtime than usual.

  • Planned
    26. August 2024 at 13:56
    Planned
    26. August 2024 at 13:56

    Maintenance was announced for the wrong date (yesterday).

    Maintenance will start @2024-08-26T17+02:00

/sys Wartungsfenster
  • Completed
    22. August 2024 at 20:0
    Completed
    22. August 2024 at 20:0
    Maintenance has completed successfully
  • In progress
    22. August 2024 at 16:0
    In progress
    22. August 2024 at 16:0
    Maintenance is now in progress
  • Planned
    22. August 2024 at 16:0
    Planned
    22. August 2024 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Jul 2024

/sys Wartungsfenster
  • Completed
    25. July 2024 at 21:4
    Completed
    25. July 2024 at 21:4

    Our maintenance has concluded and services are fully usable again.

  • In progress
    25. July 2024 at 16:0
    In progress
    25. July 2024 at 16:0
    Maintenance is now in progress
  • Planned
    25. July 2024 at 16:0
    Planned
    25. July 2024 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Quay registry currently not available
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
OpenShift 4 Monthly Maintenance
  • Completed
    22. July 2024 at 18:33
    Completed
    22. July 2024 at 18:33
    Maintenance has completed successfully.
  • In progress
    22. July 2024 at 16:0
    In progress
    22. July 2024 at 16:0
    Maintenance is now in progress
  • Planned
    22. July 2024 at 16:0
    Planned
    22. July 2024 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

Upgrade - PuzzleSkills
  • Completed
    18. July 2024 at 8:26
    Completed
    18. July 2024 at 8:26
    Maintenance has completed successfully.
  • In progress
    18. July 2024 at 6:30
    In progress
    18. July 2024 at 6:30
    Maintenance is now in progress
  • Planned
    18. July 2024 at 6:30
    Planned
    18. July 2024 at 6:30
    We are planning for a scheduled maintenance during that time.
Security Update for Gitlab
  • Completed
    10. July 2024 at 20:58
    Completed
    10. July 2024 at 20:58

    The upgrade is completed and Gitlab is available normally to all users again.

  • In progress
    10. July 2024 at 20:45
    In progress
    10. July 2024 at 20:45
    Maintenance is now in progress
  • Planned
    10. July 2024 at 20:45
    Planned
    10. July 2024 at 20:45

    Due to a critical vulnerability that surfaced in the Gitlab server software we will be doing an emergency patch. Gitlab will be unavailable for around 10 minutes.

    We apologize for the short notice as well as for the disruption coming up.

Jun 2024

/sys Wartungsfenster
  • Completed
    27. June 2024 at 21:18
    Completed
    27. June 2024 at 21:18
    Maintenance has completed successfully.
  • In progress
    27. June 2024 at 16:0
    In progress
    27. June 2024 at 16:0
    Maintenance is now in progress
  • Planned
    27. June 2024 at 16:0
    Planned
    27. June 2024 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Migration MX Servers
  • Completed
    27. June 2024 at 16:0
    Completed
    27. June 2024 at 16:0
    Maintenance has completed successfully
  • In progress
    27. June 2024 at 15:0
    In progress
    27. June 2024 at 15:0
    Maintenance is now in progress
  • Planned
    27. June 2024 at 15:0
    Planned
    27. June 2024 at 15:0

    We will be migrating our inbound mail infrastructure (mx servers) today, starting at 5pm. During this time, there might be slight delays of a couple of minutes for inbound messages. Thank you for your understanding.

OpenShift 4 Monthly Maintenance
  • Completed
    24. June 2024 at 16:18
    Completed
    24. June 2024 at 16:18

    The upgrade to 4.15.17 has completed successfully. All services are operational.

  • In progress
    24. June 2024 at 15:0
    In progress
    24. June 2024 at 15:0
    Maintenance is now in progress
  • Planned
    24. June 2024 at 15:0
    Planned
    24. June 2024 at 15:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

OpenShift LPG/Staging Cluster Network Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    Still unclear, what the root cause is. We are analyzing possible workarounds.

  • Investigating
    Investigating

    We are currently investigating this incident. During the cluster upgrade of the LPG/Staging cluster, the network pods are crashlooping.

Outage of files.puzzle.ch
  • Resolved
    Resolved

    We are happy with the results of the mitigation and observed a stable operation over the last hours.

  • Update
    Update

    We took corrective actions and we are monitoring the results. files.puzzle.ch is available again.

  • Monitoring
    Monitoring

    We took corrective actions and we are monitoring the results. files.puzzle.ch is available again.

Jun 2024 to Aug 2024

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