Puzzle ITC - Notice history

All systems operational

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Operational

PuzzleTime - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Puzzle SSO (Keycloak) - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Sep 2026
Oct 2026

PuzzleSkills - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Sep 2026
Oct 2026

Harbor - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Grafana - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Puzzle Backstage - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Sep 2026
Oct 2026

Zammad - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Sep 2026
Oct 2026

CardDAV - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Sep 2026
Oct 2026

Argo CD - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Sep 2026
Oct 2026

Vault - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Sep 2026
Oct 2026

Loki - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

LDAP - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Puzzle Docs - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Odoo - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Netbox - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

PostgreSQL - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Package Mirror - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026
Operational

Network Office-Bern - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Network Office-Zürich - Operational

Network Office-Solothurn - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Google Meet Hardware - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Telephone Setup - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026
Operational

cloudscale.ch - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Notice history

View current status

Oct 2026

OCT22
Group formerly known as /sys Wartungsfenster
Planned16:0 – 16:0UTC
  • Planned
    16. October 2026 at 12:59UTC
    Planned
    16. October 2026 at 12:59UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

OCT13
OpenShift 4 Prod: API Loadbalancer & Controlplane Maintenance
CompletedMaintenance3 hours
  • Update
    13. October 2026 at 17:41UTC
    Update
    13. October 2026 at 17:41UTC

    Maintenance has completed successfully.

  • Completed
    13. October 2026 at 16:0UTC
    Completed
    13. October 2026 at 16:0UTC
    Maintenance has completed successfully
  • In progress
    13. October 2026 at 13:0UTC
    In progress
    13. October 2026 at 13:0UTC
    Maintenance is now in progress
  • Planned
    9. October 2026 at 16:47UTC
    Planned
    9. October 2026 at 16:47UTC

    We are replacing the Controlplane Nodes and switching the API to a new Cloudscale Loadbalancer on the OpenShift 4 Cluster Prod.

    While we strive to minimize impact, API performance may be degraded during the maintenance window, and short service interruptions could occur in the affected components.

    Affected Component:

    • OpenShift API

    If you have any questions before the switch or notice any unexpected behavior afterward, please contact help@puzzle.ch.

OCT13
Gitlab Critical Patch 19.4.2
CompletedMaintenance28 minutes
  • Completed
    13. October 2026 at 10:28UTC
    Completed
    13. October 2026 at 10:28UTC

    Maintenance has completed successfully.

  • In progress
    13. October 2026 at 10:0UTC
    In progress
    13. October 2026 at 10:0UTC
    Maintenance is now in progress
  • Planned
    12. October 2026 at 14:35UTC
    Planned
    12. October 2026 at 14:35UTC

    GitLab has released a critical patch containing multiple security fixes. We will update GitLab and it will briefly be unavailable.
    Releasenotes: https://docs.gitlab.com/releases/patches/patch-release-gitlab-19-4-2-released/?nav=19.4.2

OCT12
Platform Application Monthly Maintenance
CompletedMaintenance1 hour 54 minutes
  • Completed
    12. October 2026 at 17:54UTC
    Completed
    12. October 2026 at 17:54UTC

    Maintenance has completed successfully.

  • In progress
    12. October 2026 at 16:0UTC
    In progress
    12. October 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned
    12. October 2026 at 13:44UTC
    Planned
    12. October 2026 at 13:44UTC

    As usual we will be conducting our monthly application maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

    Check https://gitlab.puzzle.ch/pitc_containers/info/-/releases to see the Changelog after the maintenance is completed.

OCT12
OpenShift 4 Quarterly Disaster Recovery Tests Apps Only
CompletedMaintenance1 hour 34 minutes
  • Completed
    12. October 2026 at 17:34UTC
    Completed
    12. October 2026 at 17:34UTC

    The disaster recovery test of Harbor was not successful; we rolled back to prod after 90 minutes.
    Root cause analysis of the problem will be done during office hours.

  • In progress
    12. October 2026 at 16:0UTC
    In progress
    12. October 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned
    29. September 2026 at 11:49UTC
    Planned
    29. September 2026 at 11:49UTC

    We are conducting disaster recovery tests for our test applications: Harbor, Rocketchat, PTime and PTime-DE.

    During these tests, the applications will not be available.

    This test occurs quarterly.

Sep 2026

SEP29
Migrating Puzzletime PROD from Routes to Ingresses
CompletedMaintenance19 minutes
  • Completed
    29. September 2026 at 16:19UTC
    Completed
    29. September 2026 at 16:19UTC

    Maintenance has completed successfully.

  • In progress
    29. September 2026 at 16:0UTC
    In progress
    29. September 2026 at 16:0UTC

    Maintenance is now in progress.

  • Planned
    29. September 2026 at 11:13UTC
    Planned
    29. September 2026 at 11:13UTC

    We are planning for a scheduled maintenance during that time.

SEP28
OpenShift 4 Monthly Maintenance
CompletedMaintenance2 hours 34 minutes
  • Completed
    28. September 2026 at 18:34UTC
    Completed
    28. September 2026 at 18:34UTC

    Maintenance has completed successfully.

  • In progress
    28. September 2026 at 16:0UTC
    In progress
    28. September 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned
    22. September 2026 at 12:3UTC
    Planned
    22. September 2026 at 12:3UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

    Check https://gitlab.puzzle.ch/pitc_containers/info/-/releases to see the Changelog after the maintenance is completed.

Network Access in the Zurich Office
ResolvedMajor outage4 hours 51 minutes
  • Resolved
    UTC
    Resolved

    The configuration has been fully restored and all connectivity towards the internet as well as internal networks is working as intended again.
    We apologize for the inconvenience and thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    Network access for the office has been restored. A few problems remain with IPSec tunnels however remain. We will continue working on restoring full access.

  • Update
    UTC
    Update

    We are continuing to restore access. Hardware is on site and is currently being configured. Next update at 13:00

  • Identified
    UTC
    Identified

    Replacement hardware is underway and will arrive approx. at 11:30.
    We will provide the next update at 12:30. Personal hotspots and VPN connections continue to be the best option for everyone affected.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with our office network in Zurich.

    For now please switch to mobile hotspots and personal VPN connections.

    An engineer is on-site to assist with troubleshooting.

Jenkins und Dependency Track unerreichbar
ResolvedMajor outage2 hours 22 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    A pod restart on the openshift-service-ca component led to broken certificates for some routes having reencrypt for tls configured. The affected certificates have been fixed, and all routes are working again.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    Dependency Track und Jenkins sind im Moment nicht via Route erreichbar.

    We are currently investigating this incident.

SEP24
Group formerly known as /sys Wartungsfenster
CompletedMaintenance6 hours
  • Completed
    24. September 2026 at 22:0UTC
    Completed
    24. September 2026 at 22:0UTC
    Maintenance has completed successfully
  • In progress
    24. September 2026 at 16:0UTC
    In progress
    24. September 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned
    22. September 2026 at 13:1UTC
    Planned
    22. September 2026 at 13:1UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Aug 2026

AUG27
Group formerly known as /sys Wartungsfenster
CompletedMaintenance3 hours 52 minutes
  • Completed
    27. August 2026 at 19:52UTC
    Completed
    27. August 2026 at 19:52UTC

    Maintenance has completed successfully. Thanks to all the diligent engineers who hopefully ate some pizza!

  • In progress
    27. August 2026 at 16:0UTC
    In progress
    27. August 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned
    20. August 2026 at 12:16UTC
    Planned
    20. August 2026 at 12:16UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

AUG24
OpenShift 4 Monthly Maintenance
CompletedMaintenance4 hours
  • Completed
    24. August 2026 at 20:0UTC
    Completed
    24. August 2026 at 20:0UTC
    Maintenance has completed successfully
  • In progress
    24. August 2026 at 16:0UTC
    In progress
    24. August 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned
    17. August 2026 at 11:40UTC
    Planned
    17. August 2026 at 11:40UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

    Check https://gitlab.puzzle.ch/pitc_containers/info/-/releases to see the Changelog after the maintenance is completed.

AUG18
Gitlab emergency patch installation
CompletedMaintenance10 minutes
  • Completed
    18. August 2026 at 12:40UTC
    Completed
    18. August 2026 at 12:40UTC
    Maintenance has completed successfully.
  • In progress
    18. August 2026 at 12:30UTC
    In progress
    18. August 2026 at 12:30UTC
    Maintenance is now in progress
  • Planned
    18. August 2026 at 11:33UTC
    Planned
    18. August 2026 at 11:33UTC

    Due to a high scored CVE on our Gitlab, we are planning for a scheduled emergency installation of a patch release. The Gitlab Instance might not be available for a couple of minutes.

    We are sorry for the short term notice and any inconveniences caused by this.

AUG12
Gitlab reconfigure
CompletedMaintenance1 hour
  • Completed
    12. August 2026 at 16:45UTC
    Completed
    12. August 2026 at 16:45UTC
    Maintenance has completed successfully
  • In progress
    12. August 2026 at 15:45UTC
    In progress
    12. August 2026 at 15:45UTC
    Maintenance is now in progress
  • Planned
    12. August 2026 at 14:52UTC
    Planned
    12. August 2026 at 14:52UTC

    We are planning for a scheduled maintenance during that time. Due to frontend Issues with our gitlab we try to clean out some assets and reconfigure it.

AUG11
OpenLDAP maintenance
CompletedMaintenance24 minutes
  • Completed
    11. August 2026 at 16:24UTC
    Completed
    11. August 2026 at 16:24UTC
    Maintenance has completed successfully.
  • In progress
    11. August 2026 at 16:0UTC
    In progress
    11. August 2026 at 16:0UTC
    Maintenance is now in progress
  • Planned
    6. August 2026 at 14:41UTC
    Planned
    6. August 2026 at 14:41UTC

    We will be updating our OpenLDAP servers on August 11 from 18:00 to approximately 19:00. Systems and applications configured with multiple LDAP servers should experience no downtime. Other systems relying on a single LDAP connection may encounter temporary availability interruptions or reduced performance during the maintenance window.

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