Puzzle ITC - Notice history

System Under Maintenance

Container Platforms
Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

OpenShift 4 Appuio cloudscale.ch - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Puzzle Services
Under maintenance

Puzzle Website (puzzle.ch) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Mail - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Rocket.Chat - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 99.99%Oct · 99.99%

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Aug 2024
Sep 2024
Oct 2024

Taiga - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

PuzzleTime - Operational

100% - uptime
Aug 2024 · 99.83%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Wiki - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Puzzle SSO (Keycloak) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

CodiMD - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

OpenProject - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Nextcloud - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

PuzzleSkills - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

GitLab - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Jenkins - Under maintenance

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Quay (registry.puzzle.ch ) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 99.88%

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Aug 2024
Sep 2024
Oct 2024

Grafana - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Puzzle News Site (news.puzzle.ch) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Cryptopus - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Artifactory - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

SonarQube - Under maintenance

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Puzzle Meet - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Zammad (help.puzzle.ch) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Sentry - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

CardDAV - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Webmail - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Argo CD - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Youtrack - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

OKR - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Vault - Operational

100% - uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Loki - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

LDAP - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Office
Operational

Network Office-Bern - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Google Meet Hardware - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Telephone Setup - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Cloud and Datacenter
Operational

cloudscale.ch - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Amazon AWS - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

OpenShift 4 Monthly Maintenance
Scheduled for 21. October 2024 at 15:0 – 19:0 about 4 hours
  • Planned
    21. October 2024 at 15:0
    Planned
    21. October 2024 at 15:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

We are working on a single node issue in our openshift setup.
  • Resolved
    Resolved

    No further disruptions have occurred. To prevent future outages, we will implement more memory reservations in the next maintenance window.

  • Monitoring
    Monitoring

    The affected node has been rebooted and all services have been restored. We are looking into the root cause and how to mitigate outages in the future.

  • Identified
    Identified

    Some applications might be temporarily unavailable while we redistribute the workload to non-affected parts of the cluster.

Quay Down
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a hotfix and are monitoring the situation.

  • Identified
    Identified

    We are working on a hotfix.

  • Investigating
    Investigating
    We are currently investigating this incident.
GitLab security update
  • Completed
    10. October 2024 at 10:10
    Completed
    10. October 2024 at 10:10
    Maintenance has completed successfully.
  • In progress
    10. October 2024 at 10:0
    In progress
    10. October 2024 at 10:0
    Maintenance is now in progress.
  • Planned
    9. October 2024 at 22:0
    Planned
    9. October 2024 at 22:0
    We are planning for a scheduled maintenance during that time.
CICD Wartungsfenster
  • Completed
    1. October 2024 at 16:11
    Completed
    1. October 2024 at 16:11
    Maintenance has completed successfully.
  • In progress
    1. October 2024 at 16:0
    In progress
    1. October 2024 at 16:0
    Maintenance is now in progress
  • Planned
    1. October 2024 at 16:0
    Planned
    1. October 2024 at 16:0
    We are planning for a scheduled maintenance during that time.

Sep 2024

Emergency change for infra nodes
  • Completed
    27. September 2024 at 10:47
    Completed
    27. September 2024 at 10:47

    The change was successfully implemented.

  • In progress
    27. September 2024 at 10:15
    In progress
    27. September 2024 at 10:15
    Maintenance is now in progress
  • Planned
    27. September 2024 at 10:15
    Planned
    27. September 2024 at 10:15

    We have to rollout an emergency change to our infra nodes. Short interruptions of access might be observable.

/sys Wartungsfenster
  • Completed
    26. September 2024 at 20:39
    Completed
    26. September 2024 at 20:39
    Maintenance has completed successfully.
  • Planned
    26. September 2024 at 16:4
    Planned
    26. September 2024 at 16:4

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Rocket Chat down
  • Resolved
    Resolved

    No further issues have been observed.

  • Monitoring
    Monitoring

    We restarted the affected host and are monitoring the situation.

  • Investigating
    Investigating

    We are currently investigating this incident. Rocket Chat is experiencing intermittent outages.

Puzzle Skills Maintenance
  • Completed
    19. September 2024 at 13:20
    Completed
    19. September 2024 at 13:20
    Maintenance has completed successfully.
  • In progress
    19. September 2024 at 11:0
    In progress
    19. September 2024 at 11:0
    Maintenance is now in progress
  • Planned
    19. September 2024 at 11:0
    Planned
    19. September 2024 at 11:0
    We are planning for a scheduled maintenance during that time.
Gitlab security update
  • Completed
    18. September 2024 at 10:15
    Completed
    18. September 2024 at 10:15
    Maintenance has completed successfully
  • In progress
    18. September 2024 at 10:0
    In progress
    18. September 2024 at 10:0
    Maintenance is now in progress
  • Planned
    18. September 2024 at 10:0
    Planned
    18. September 2024 at 10:0

    We are planning for a scheduled maintenance (security update) during that time.

Aug 2024

Vault down
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Keycloak and LDAP Update
  • Completed
    30. August 2024 at 10:30
    Completed
    30. August 2024 at 10:30
    Maintenance has completed successfully
  • In progress
    30. August 2024 at 10:0
    In progress
    30. August 2024 at 10:0
    Maintenance is now in progress
  • Planned
    30. August 2024 at 10:0
    Planned
    30. August 2024 at 10:0
    We are planning for a scheduled maintenance during that time.
PTime Down
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The database of PTime is unable to start, we are working on resolving the issue.

OpenShift 4 Monthly Maintenance
  • Completed
    26. August 2024 at 17:56
    Completed
    26. August 2024 at 17:56
    Maintenance has completed successfully
  • Update
    26. August 2024 at 15:0
    Planned
    26. August 2024 at 15:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements.

    We will migrate the CNI plugin of the cluster, which will lead to a longer downtime than usual.

  • Planned
    26. August 2024 at 13:56
    Planned
    26. August 2024 at 13:56

    Maintenance was announced for the wrong date (yesterday).

    Maintenance will start @2024-08-26T17+02:00

/sys Wartungsfenster
  • Completed
    22. August 2024 at 20:0
    Completed
    22. August 2024 at 20:0
    Maintenance has completed successfully
  • In progress
    22. August 2024 at 16:0
    In progress
    22. August 2024 at 16:0
    Maintenance is now in progress
  • Planned
    22. August 2024 at 16:0
    Planned
    22. August 2024 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Aug 2024 to Oct 2024

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