Puzzle ITC - Notice history

All systems operational

Container Platforms
Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

OpenShift 4 Appuio cloudscale.ch - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
Puzzle Services
Operational

Puzzle Website (puzzle.ch) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Mail - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Rocket.Chat - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Taiga - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

PuzzleTime - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Wiki - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Puzzle SSO (Keycloak) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

CodiMD - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

OpenProject - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Nextcloud - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 99.98%

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Feb 2024
Mar 2024
Apr 2024

PuzzleSkills - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

GitLab - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Jenkins - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Quay (registry.puzzle.ch ) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Grafana - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Puzzle News Site (news.puzzle.ch) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Cryptopus - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Artifactory - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

SonarQube - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Puzzle Meet - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Zammad (help.puzzle.ch) - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Sentry - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

CardDAV - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Webmail - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Argo CD - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Youtrack - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

OKR - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Vault - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Loki - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
Office
Operational

Network Office-Bern - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Google Meet Hardware - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Telephone Setup - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
Cloud and Datacenter
Operational

cloudscale.ch - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Amazon AWS - Operational

100% - uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Notice history

Apr 2024

Rocket.Chat Upgrade
  • Completed
    30. April 2024 at 15:10
    Completed
    30. April 2024 at 15:10

    The update is complete.
    If your desktop client claims that chat.puzzle.ch is running an outdated version, restart the app a few times.

  • In progress
    30. April 2024 at 15:0
    In progress
    30. April 2024 at 15:0
    Maintenance is now in progress
  • Planned
    30. April 2024 at 15:0
    Planned
    30. April 2024 at 15:0

    Rocket.Chat will be upgraded to 6.7.1.
    Possible downtime is to be expected.

Nextcloud currently not available
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Nextcloud (files.puzzle.ch) seems to be down
  • Resolved
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    This incident has been resolved.
OpenShift 4 Monthly Maintenance
  • Completed
    22. April 2024 at 17:57
    Completed
    22. April 2024 at 17:57
    Maintenance has completed successfully.
  • In progress
    22. April 2024 at 16:0
    In progress
    22. April 2024 at 16:0
    Maintenance is now in progress
  • Planned
    22. April 2024 at 16:0
    Planned
    22. April 2024 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

Mailserver upgrades
  • Completed
    20. April 2024 at 12:4
    Completed
    20. April 2024 at 12:4
    Maintenance has completed successfully.
  • In progress
    20. April 2024 at 7:0
    In progress
    20. April 2024 at 7:0
    Maintenance is now in progress
  • Planned
    20. April 2024 at 7:0
    Planned
    20. April 2024 at 7:0

    /sys Update 📧: We're upgrading our mail server infrastructure from CentOS 7 to Rocky 9 on Saturday, April 20th. Please be aware of a short downtime lasting about 30 minutes between 09:00am to 1pm. All emails will be processed promptly post-update. Thank you for your patience and inform your customers if applicable!

Mar 2024

/sys Wartungsfenster
  • Completed
    28. March 2024 at 1:0
    Completed
    28. March 2024 at 1:0
    Maintenance has completed successfully
  • In progress
    27. March 2024 at 17:0
    In progress
    27. March 2024 at 17:0
    Maintenance is now in progress
  • Planned
    27. March 2024 at 17:0
    Planned
    27. March 2024 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

OpenShift 4 Monthly Maintenance
  • Update
    25. March 2024 at 19:7
    Completed
    25. March 2024 at 19:7

    Upgrade completed successfully, we are now on 4.14.16.

  • Completed
    25. March 2024 at 19:0
    Completed
    25. March 2024 at 19:0
    Maintenance has completed successfully
  • In progress
    25. March 2024 at 16:0
    In progress
    25. March 2024 at 16:0
    Maintenance is now in progress
  • Planned
    25. March 2024 at 16:0
    Planned
    25. March 2024 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

OpenShift 4 Monthly Maintenance
  • Completed
    22. March 2024 at 11:22
    Completed
    22. March 2024 at 11:22

    ocp4-cs-lpg1 update completed

  • Planned
    22. March 2024 at 10:0
    Planned
    22. March 2024 at 10:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

Network issues
  • Resolved
    Resolved
    This incident has been resolved.
files.puzzle.ch unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2024

OpenShift 4 Monthly Maintenance
  • Completed
    26. February 2024 at 18:46
    Completed
    26. February 2024 at 18:46
    Maintenance has completed successfully.
  • In progress
    26. February 2024 at 17:0
    In progress
    26. February 2024 at 17:0
    Maintenance is now in progress
  • Planned
    26. February 2024 at 17:0
    Planned
    26. February 2024 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

Rocket.Chat Upgrade
  • Completed
    26. February 2024 at 17:6
    Completed
    26. February 2024 at 17:6

    Maintenance completed, Rocket.Chat is now happily serving you on version 6.6.1.

  • In progress
    26. February 2024 at 17:0
    In progress
    26. February 2024 at 17:0
    Maintenance is now in progress
  • Planned
    26. February 2024 at 17:0
    Planned
    26. February 2024 at 17:0

    We'll be updating Rocket.Chat to version 6.6.1.

Puzzle Registry (Quay) Down
  • Resolved
    Resolved

    We are closing the incident for now.

  • Monitoring
    Monitoring

    We had to revert to a previous state of the Quay database, leading to the loss of all images created since yesterday at 02:30. We sincerely apologize for any inconvenience caused and are committed to implementing measures to prevent such incidents in the future. If you encounter any issues or if certain functionalities are not working as anticipated, please don't hesitate to contact the OV. We are here to assist you in any way possible.

  • Investigating
    Investigating

    Fix was not successful. Registry seems to be in a really bad state. We are continuing the investigation.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    The Puzzle Registry (registry.puzzle.ch) is currently down.

    We are investigating this incident.

/sys Wartungsfenster
  • Completed
    22. February 2024 at 21:25
    Completed
    22. February 2024 at 21:25

    Our maintenance has concluded and all our services are available again. Thank you for your patience.

  • In progress
    22. February 2024 at 17:0
    In progress
    22. February 2024 at 17:0
    Maintenance is now in progress
  • Planned
    22. February 2024 at 17:0
    Planned
    22. February 2024 at 17:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Database Critical Update
  • Completed
    9. February 2024 at 11:7
    Completed
    9. February 2024 at 11:7
    Maintenance has completed successfully.
  • In progress
    9. February 2024 at 11:0
    In progress
    9. February 2024 at 11:0

    Maintenance is now in progress

  • Planned
    9. February 2024 at 11:0
    Planned
    9. February 2024 at 11:0

    We are planning for a scheduled maintenance during that time. One of our Shared PGSQL Servers needs a critical security patch.

Feb 2024 to Apr 2024

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