Puzzle ITC - Notice history

All systems operational

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
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OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Operational

PuzzleTime - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
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Puzzle SSO (Keycloak) - Operational

99.96% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 99.87%

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Nov 2025
Dec 2025
Jan 2026

PuzzleSkills - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
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Harbor - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Grafana - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Puzzle Backstage - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Jan 2026

Zammad - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

CardDAV - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Argo CD - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
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Vault - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Loki - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

LDAP - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Puzzle Docs - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Odoo - Operational

99.97% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 99.91%

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Nov 2025
Dec 2025
Jan 2026

Netbox - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

PostgreSQL - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Package Mirror - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026
Operational

Network Office-Bern - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Network Office-Zürich - Operational

Network Office-Solothurn - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Google Meet Hardware - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Telephone Setup - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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Operational

cloudscale.ch - Operational

100.0% uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

View current status

Jan 2026

Openshift Cluster degraded
ResolvedMajor outage57 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved. A missing DNS entry led to the issue. We suspect a change of logic with the DNS provider as the cause.

  • Investigating
    UTC
    Investigating

    There are currently problems (certificate Issues, externalSecret, etc.) with the Openshift Cluster in RMA and therefore Apps might not work correctly. We are investigating the issue

JAN29
/sys Wartungsfenster
CompletedMaintenance4 hours 44 minutes
  • Completed
    29. January 2026 at 21:44UTC
    Completed
    29. January 2026 at 21:44UTC
    Maintenance has completed successfully.
  • In progress
    29. January 2026 at 17:0UTC
    In progress
    29. January 2026 at 17:0UTC
    Maintenance is now in progress
  • Planned
    29. January 2026 at 17:0UTC
    Planned
    29. January 2026 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

JAN29
Odoo WAF Update
CompletedMaintenance17 minutes
  • Completed
    29. January 2026 at 11:17UTC
    Completed
    29. January 2026 at 11:17UTC
    Maintenance has completed successfully.
  • In progress
    29. January 2026 at 11:0UTC
    In progress
    29. January 2026 at 11:0UTC
    Maintenance is now in progress
  • Planned
    29. January 2026 at 11:0UTC
    Planned
    29. January 2026 at 11:0UTC
    We are planning for a scheduled maintenance during that time.
Odoo currently not available
ResolvedMajor outage39 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
JAN26
OpenShift 4 Monthly Maintenance
CompletedMaintenance4 hours
  • Completed
    26. January 2026 at 21:0UTC
    Completed
    26. January 2026 at 21:0UTC
    Maintenance has completed successfully
  • In progress
    26. January 2026 at 17:0UTC
    In progress
    26. January 2026 at 17:0UTC
    Maintenance is now in progress
  • Planned
    26. January 2026 at 17:0UTC
    Planned
    26. January 2026 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

Dec 2025

OpenShift API not responsive
ResolvedMajor outage2 hours 10 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Node Outage
ResolvedDegraded performance27 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with one of the openshift nodes. This may cause short outages of applications running on the mentioned node. We are sorry for the inconvenience and will keep you updated.

DEC22
OpenShift 4 Monthly Maintenance
CompletedMaintenance2 hours 35 minutes
  • Completed
    22. December 2025 at 19:35UTC
    Completed
    22. December 2025 at 19:35UTC
    Maintenance has completed successfully.
  • In progress
    22. December 2025 at 17:0UTC
    In progress
    22. December 2025 at 17:0UTC
    Maintenance is now in progress
  • Planned
    22. December 2025 at 17:0UTC
    Planned
    22. December 2025 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

DEC18
/sys Wartungsfenster
CompletedMaintenance3 hours 30 minutes
  • Completed
    18. December 2025 at 20:30UTC
    Completed
    18. December 2025 at 20:30UTC
    Maintenance has completed successfully.
  • In progress
    18. December 2025 at 17:0UTC
    In progress
    18. December 2025 at 17:0UTC
    Maintenance is now in progress
  • Planned
    18. December 2025 at 17:0UTC
    Planned
    18. December 2025 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

DEC3
postgres04 configuration update
CompletedMaintenance1 minute
  • Completed
    3. December 2025 at 17:1UTC
    Completed
    3. December 2025 at 17:1UTC
    Maintenance has completed successfully.
  • In progress
    3. December 2025 at 17:0UTC
    In progress
    3. December 2025 at 17:0UTC
    Maintenance is now in progress
  • Planned
    3. December 2025 at 17:0UTC
    Planned
    3. December 2025 at 17:0UTC

    We will be increasing the connection limit on postgres04.cloud.puzzle.ch, which hosts databases for various applications.

    This change requires a restart of the PostgreSQL service.

    During the restart, PostgreSQL will be temporarily unavailable, resulting in a short service interruption of only a few seconds.

    We appreciate your understanding.

Nov 2025

Artifactory WebUI Login not possible
ResolvedPartial outage5 hours 40 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    After our weekly maintenance window from yesterday, it's currently not possible to login to the WebUI of https://artifactory.puzzle.ch

    We are currently investigating this incident.

NOV27
/sys Wartungsfenster
CompletedMaintenance5 hours 26 minutes
  • Completed
    27. November 2025 at 22:26UTC
    Completed
    27. November 2025 at 22:26UTC
    Maintenance has completed successfully.
  • In progress
    27. November 2025 at 17:0UTC
    In progress
    27. November 2025 at 17:0UTC
    Maintenance is now in progress
  • Planned
    27. November 2025 at 17:0UTC
    Planned
    27. November 2025 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

NOV24
OpenShift 4 Monthly Maintenance
CompletedMaintenance2 hours 30 minutes
  • Completed
    24. November 2025 at 19:30UTC
    Completed
    24. November 2025 at 19:30UTC
    Maintenance has completed successfully
  • In progress
    24. November 2025 at 17:0UTC
    In progress
    24. November 2025 at 17:0UTC
    Maintenance is now in progress
  • Planned
    24. November 2025 at 17:0UTC
    Planned
    24. November 2025 at 17:0UTC

    As usual, we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

NOV18
Hotfix Release
CompletedMaintenance1 hour
  • Completed
    18. November 2025 at 14:0UTC
    Completed
    18. November 2025 at 14:0UTC
    Maintenance has completed successfully
  • In progress
    18. November 2025 at 13:0UTC
    In progress
    18. November 2025 at 13:0UTC
    Maintenance is now in progress
  • Planned
    18. November 2025 at 13:0UTC
    Planned
    18. November 2025 at 13:0UTC

    We are planning to release hotfixes for multiple issues.

Puzzletime Expenses give a 404 Error
ResolvedDegraded performance1 hour 2 minutes
  • Resolved
    UTC
    Resolved

    The Puzzletime production instance was moved off of the faulty node and is now fully functional again. Therefore, this incident is now resolved.

  • Identified
    UTC
    Identified

    The Puzzletime production instance is running on the Openshift node 14, which has issues. This leads to various 404 errors.

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