Puzzle ITC - Notice history

All systems operational

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026
Operational

PuzzleTime - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Puzzle SSO (Keycloak) - Operational

99.95% uptime
Dec 2025 · 100.0%Jan 2026 · 99.87%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

PuzzleSkills - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Harbor - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Grafana - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Puzzle Backstage - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Zammad - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

CardDAV - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Argo CD - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Vault - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Loki - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

LDAP - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Puzzle Docs - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Odoo - Operational

99.97% uptime
Dec 2025 · 100.0%Jan 2026 · 99.91%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Netbox - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

PostgreSQL - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Package Mirror - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026
Operational

Network Office-Bern - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Network Office-Zürich - Operational

Network Office-Solothurn - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Google Meet Hardware - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Telephone Setup - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026
Operational

cloudscale.ch - Operational

100.0% uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notice history

View current status

Feb 2026

FEB26
/sys Wartungsfenster
CompletedMaintenance2 hours 52 minutes
  • Completed26. February 2026 at 19:52UTC
    Maintenance has completed successfully.
  • In progress26. February 2026 at 17:0UTC
    Maintenance is now in progress
  • Planned26. February 2026 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

FEB23
OpenShift 4 Monthly Maintenance
CompletedMaintenance2 hours 21 minutes
  • Completed23. February 2026 at 19:21UTC
    Maintenance has completed successfully.
  • In progress23. February 2026 at 17:0UTC
    Maintenance is now in progress
  • Planned23. February 2026 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

Rocket Chat Missing Avatar and Channel Pictures
Resolved1 hour 15 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We restored the missing uploaded files that were also deleted.
    Our last fallback data sync was around 05:40 in the morning. There is a time window between 05:40 and around 10:00 (I don't have the exact time anymore) where newly uploaded files in your chats are gone. Also if you changed your avatar in this time frame it might be reverted to the old one. So if you are missing a file in a chat, you have to resend it to your peer.

    My apologies, have a nice rest of the day and enjoy your weekend

  • IdentifiedUTC

    Due to rash actions on my side I accidentally deleted RocketChat Avatar Pictures and some File Uploads from our S3 Bucket.

    What happened:
    The Intention was to delete a connection profile in my S3 Client (to prevent things exactly like this issue here happening) but accidentally started deleting the Bucket (or part of it) instead of the connection because I haven't read the button correctly.

    Current State:
    - All avatars are already restored.
    - We are currently investigating some missing uploads, a very small percentage of upload files were also deleted and we are in the process to restore them from our backup instance.

FEB12
Major Database upgrade for OpenProject
CompletedMaintenance48 minutes
  • Completed12. February 2026 at 17:48UTC

    The database upgrade was completed successfully and openproject is available again to all users.

  • In progress12. February 2026 at 17:0UTC
    Maintenance is now in progress
  • Planned12. February 2026 at 17:0UTC

    We are planning a major database upgrade for our OpenProject instance.

FEB3
CICD Wartungsfenster
CompletedMaintenance2 hours 21 minutes
  • Completed3. February 2026 at 19:21UTC
    Maintenance has completed successfully.
  • In progress3. February 2026 at 17:0UTC
    Maintenance is now in progress
  • Planned3. February 2026 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

Jan 2026

Openshift Cluster degraded
ResolvedMajor outage57 minutes
  • ResolvedUTC

    This incident has been resolved. A missing DNS entry led to the issue. We suspect a change of logic with the DNS provider as the cause.

  • InvestigatingUTC

    There are currently problems (certificate Issues, externalSecret, etc.) with the Openshift Cluster in RMA and therefore Apps might not work correctly. We are investigating the issue

JAN29
/sys Wartungsfenster
CompletedMaintenance4 hours 44 minutes
  • Completed29. January 2026 at 21:44UTC
    Maintenance has completed successfully.
  • In progress29. January 2026 at 17:0UTC
    Maintenance is now in progress
  • Planned29. January 2026 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

JAN29
Odoo WAF Update
CompletedMaintenance17 minutes
  • Completed29. January 2026 at 11:17UTC
    Maintenance has completed successfully.
  • In progress29. January 2026 at 11:0UTC
    Maintenance is now in progress
  • Planned29. January 2026 at 11:0UTC
    We are planning for a scheduled maintenance during that time.
Odoo currently not available
ResolvedMajor outage39 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.
JAN26
OpenShift 4 Monthly Maintenance
CompletedMaintenance4 hours
  • Completed26. January 2026 at 21:0UTC
    Maintenance has completed successfully
  • In progress26. January 2026 at 17:0UTC
    Maintenance is now in progress
  • Planned26. January 2026 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

Dec 2025

OpenShift API not responsive
ResolvedMajor outage2 hours 10 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.
Node Outage
ResolvedDegraded performance27 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently experiencing issues with one of the openshift nodes. This may cause short outages of applications running on the mentioned node. We are sorry for the inconvenience and will keep you updated.

DEC22
OpenShift 4 Monthly Maintenance
CompletedMaintenance2 hours 35 minutes
  • Completed22. December 2025 at 19:35UTC
    Maintenance has completed successfully.
  • In progress22. December 2025 at 17:0UTC
    Maintenance is now in progress
  • Planned22. December 2025 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

DEC18
/sys Wartungsfenster
CompletedMaintenance3 hours 30 minutes
  • Completed18. December 2025 at 20:30UTC
    Maintenance has completed successfully.
  • In progress18. December 2025 at 17:0UTC
    Maintenance is now in progress
  • Planned18. December 2025 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

DEC3
postgres04 configuration update
CompletedMaintenance1 minute
  • Completed3. December 2025 at 17:1UTC
    Maintenance has completed successfully.
  • In progress3. December 2025 at 17:0UTC
    Maintenance is now in progress
  • Planned3. December 2025 at 17:0UTC

    We will be increasing the connection limit on postgres04.cloud.puzzle.ch, which hosts databases for various applications.

    This change requires a restart of the PostgreSQL service.

    During the restart, PostgreSQL will be temporarily unavailable, resulting in a short service interruption of only a few seconds.

    We appreciate your understanding.

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