Puzzle ITC - Notice history

Experiencing minor outage

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Operational

PuzzleTime - Operational

99.94% uptime
Aug 2024 · 99.83%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Puzzle SSO (Keycloak) - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

PuzzleSkills - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Harbor - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Grafana - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Puzzle Backstage - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Zammad - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

CardDAV - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Argo CD - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Vault - Operational

100.0% uptime
Aug 2024 · 99.99%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Loki - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

LDAP - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Puzzle Docs - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Odoo - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Netbox - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

PostgreSQL - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Package Mirror - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Partial outage

Network Office-Bern - Partial outage

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Network Office-Zürich - Partial outage

Network Office-Solothurn - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Google Meet Hardware - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Telephone Setup - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Operational

cloudscale.ch - Operational

100.0% uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

View current status

Oct 2024

OCT24
/sys Wartungsfenster
CompletedMaintenance3 hours
  • Completed
    24. October 2024 at 19:0UTC
    Completed
    24. October 2024 at 19:0UTC
    Maintenance has completed successfully.
  • In progress
    24. October 2024 at 16:0UTC
    In progress
    24. October 2024 at 16:0UTC
    Maintenance is now in progress
  • Planned
    24. October 2024 at 16:0UTC
    Planned
    24. October 2024 at 16:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

OCT21
OpenShift 4 Monthly Maintenance
CompletedMaintenance3 hours 4 minutes
  • Completed
    21. October 2024 at 18:4UTC
    Completed
    21. October 2024 at 18:4UTC

    The upgrade to 4.16.16 has completed successfully. Rocketchat has been upgraded to the lastest version.

  • In progress
    21. October 2024 at 15:0UTC
    In progress
    21. October 2024 at 15:0UTC
    Maintenance is now in progress
  • Planned
    21. October 2024 at 15:0UTC
    Planned
    21. October 2024 at 15:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

We are working on a single node issue in our openshift setup.
Resolved1 hour 20 minutes
  • Resolved
    UTC
    Resolved

    No further disruptions have occurred. To prevent future outages, we will implement more memory reservations in the next maintenance window.

  • Monitoring
    UTC
    Monitoring

    The affected node has been rebooted and all services have been restored. We are looking into the root cause and how to mitigate outages in the future.

  • Identified
    UTC
    Identified

    Some applications might be temporarily unavailable while we redistribute the workload to non-affected parts of the cluster.

Quay Down
Resolved3 hours 31 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a hotfix and are monitoring the situation.

  • Identified
    UTC
    Identified

    We are working on a hotfix.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
OCT9
GitLab security update
CompletedMaintenance12 hours 10 minutes
  • Completed
    10. October 2024 at 10:10UTC
    Completed
    10. October 2024 at 10:10UTC
    Maintenance has completed successfully.
  • In progress
    10. October 2024 at 10:0UTC
    In progress
    10. October 2024 at 10:0UTC
    Maintenance is now in progress.
  • Planned
    9. October 2024 at 22:0UTC
    Planned
    9. October 2024 at 22:0UTC
    We are planning for a scheduled maintenance during that time.

Sep 2024

SEP27
Emergency change for infra nodes
CompletedMaintenance32 minutes
  • Completed
    27. September 2024 at 10:47UTC
    Completed
    27. September 2024 at 10:47UTC

    The change was successfully implemented.

  • In progress
    27. September 2024 at 10:15UTC
    In progress
    27. September 2024 at 10:15UTC
    Maintenance is now in progress
  • Planned
    27. September 2024 at 10:15UTC
    Planned
    27. September 2024 at 10:15UTC

    We have to rollout an emergency change to our infra nodes. Short interruptions of access might be observable.

SEP26
/sys Wartungsfenster
CompletedMaintenance4 hours 35 minutes
  • Completed
    26. September 2024 at 20:39UTC
    Completed
    26. September 2024 at 20:39UTC
    Maintenance has completed successfully.
  • Planned
    26. September 2024 at 16:4UTC
    Planned
    26. September 2024 at 16:4UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Rocket Chat down
ResolvedMajor outage2 hours
  • Resolved
    UTC
    Resolved

    No further issues have been observed.

  • Monitoring
    UTC
    Monitoring

    We restarted the affected host and are monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. Rocket Chat is experiencing intermittent outages.

SEP19
Puzzle Skills Maintenance
CompletedMaintenance2 hours 20 minutes
  • Completed
    19. September 2024 at 13:20UTC
    Completed
    19. September 2024 at 13:20UTC
    Maintenance has completed successfully.
  • In progress
    19. September 2024 at 11:0UTC
    In progress
    19. September 2024 at 11:0UTC
    Maintenance is now in progress
  • Planned
    19. September 2024 at 11:0UTC
    Planned
    19. September 2024 at 11:0UTC
    We are planning for a scheduled maintenance during that time.
SEP18
Gitlab security update
CompletedMaintenance15 minutes
  • Completed
    18. September 2024 at 10:15UTC
    Completed
    18. September 2024 at 10:15UTC
    Maintenance has completed successfully
  • In progress
    18. September 2024 at 10:0UTC
    In progress
    18. September 2024 at 10:0UTC
    Maintenance is now in progress
  • Planned
    18. September 2024 at 10:0UTC
    Planned
    18. September 2024 at 10:0UTC

    We are planning for a scheduled maintenance (security update) during that time.

Aug 2024

Vault down
Resolved10 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
AUG30
Keycloak and LDAP Update
CompletedMaintenance30 minutes
  • Completed
    30. August 2024 at 10:30UTC
    Completed
    30. August 2024 at 10:30UTC
    Maintenance has completed successfully
  • In progress
    30. August 2024 at 10:0UTC
    In progress
    30. August 2024 at 10:0UTC
    Maintenance is now in progress
  • Planned
    30. August 2024 at 10:0UTC
    Planned
    30. August 2024 at 10:0UTC
    We are planning for a scheduled maintenance during that time.
PTime Down
ResolvedMajor outage1 hour 16 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    The database of PTime is unable to start, we are working on resolving the issue.

AUG26
OpenShift 4 Monthly Maintenance
CompletedMaintenance4 hours
  • Completed
    26. August 2024 at 17:56UTC
    Completed
    26. August 2024 at 17:56UTC
    Maintenance has completed successfully
  • Update
    26. August 2024 at 15:0UTC
    Update
    26. August 2024 at 15:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements.

    We will migrate the CNI plugin of the cluster, which will lead to a longer downtime than usual.

  • Planned
    26. August 2024 at 13:56UTC
    Planned
    26. August 2024 at 13:56UTC

    Maintenance was announced for the wrong date (yesterday).

    Maintenance will start @2024-08-26T17+02:00

AUG22
/sys Wartungsfenster
CompletedMaintenance4 hours
  • Completed
    22. August 2024 at 20:0UTC
    Completed
    22. August 2024 at 20:0UTC
    Maintenance has completed successfully
  • In progress
    22. August 2024 at 16:0UTC
    In progress
    22. August 2024 at 16:0UTC
    Maintenance is now in progress
  • Planned
    22. August 2024 at 16:0UTC
    Planned
    22. August 2024 at 16:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

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