Puzzle ITC - Notice history

Experiencing minor outage

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
Operational

PuzzleTime - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Puzzle SSO (Keycloak) - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

PuzzleSkills - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Harbor - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Grafana - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Puzzle Backstage - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Zammad - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

CardDAV - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Argo CD - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Vault - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Loki - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

LDAP - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Puzzle Docs - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Odoo - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Netbox - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

PostgreSQL - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Package Mirror - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
Partial outage

Network Office-Bern - Partial outage

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Network Office-Zürich - Partial outage

Network Office-Solothurn - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Google Meet Hardware - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Telephone Setup - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024
Operational

cloudscale.ch - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Notice history

View current status

Apr 2024

APR30
Rocket.Chat Upgrade
CompletedMaintenance10 minutes
  • Completed
    30. April 2024 at 15:10UTC
    Completed
    30. April 2024 at 15:10UTC

    The update is complete.
    If your desktop client claims that chat.puzzle.ch is running an outdated version, restart the app a few times.

  • In progress
    30. April 2024 at 15:0UTC
    In progress
    30. April 2024 at 15:0UTC
    Maintenance is now in progress
  • Planned
    30. April 2024 at 15:0UTC
    Planned
    30. April 2024 at 15:0UTC

    Rocket.Chat will be upgraded to 6.7.1.
    Possible downtime is to be expected.

Nextcloud currently not available
ResolvedPartial outage3 hours 11 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Nextcloud (files.puzzle.ch) seems to be down
ResolvedPartial outage
  • Update
    UTC
    Update
    This incident has been resolved.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
APR22
OpenShift 4 Monthly Maintenance
CompletedMaintenance1 hour 57 minutes
  • Completed
    22. April 2024 at 17:57UTC
    Completed
    22. April 2024 at 17:57UTC
    Maintenance has completed successfully.
  • In progress
    22. April 2024 at 16:0UTC
    In progress
    22. April 2024 at 16:0UTC
    Maintenance is now in progress
  • Planned
    22. April 2024 at 16:0UTC
    Planned
    22. April 2024 at 16:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

APR20
Mailserver upgrades
CompletedMaintenance5 hours 4 minutes
  • Completed
    20. April 2024 at 12:4UTC
    Completed
    20. April 2024 at 12:4UTC
    Maintenance has completed successfully.
  • In progress
    20. April 2024 at 7:0UTC
    In progress
    20. April 2024 at 7:0UTC
    Maintenance is now in progress
  • Planned
    20. April 2024 at 7:0UTC
    Planned
    20. April 2024 at 7:0UTC

    /sys Update 📧: We're upgrading our mail server infrastructure from CentOS 7 to Rocky 9 on Saturday, April 20th. Please be aware of a short downtime lasting about 30 minutes between 09:00am to 1pm. All emails will be processed promptly post-update. Thank you for your patience and inform your customers if applicable!

Mar 2024

MAR27
/sys Wartungsfenster
CompletedMaintenance8 hours
  • Completed
    28. March 2024 at 1:0UTC
    Completed
    28. March 2024 at 1:0UTC
    Maintenance has completed successfully
  • In progress
    27. March 2024 at 17:0UTC
    In progress
    27. March 2024 at 17:0UTC
    Maintenance is now in progress
  • Planned
    27. March 2024 at 17:0UTC
    Planned
    27. March 2024 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

MAR25
OpenShift 4 Monthly Maintenance
CompletedMaintenance3 hours
  • Update
    25. March 2024 at 19:7UTC
    Update
    25. March 2024 at 19:7UTC

    Upgrade completed successfully, we are now on 4.14.16.

  • Completed
    25. March 2024 at 19:0UTC
    Completed
    25. March 2024 at 19:0UTC
    Maintenance has completed successfully
  • In progress
    25. March 2024 at 16:0UTC
    In progress
    25. March 2024 at 16:0UTC
    Maintenance is now in progress
  • Planned
    25. March 2024 at 16:0UTC
    Planned
    25. March 2024 at 16:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

MAR22
OpenShift 4 Monthly Maintenance
CompletedMaintenance1 hour 22 minutes
  • Completed
    22. March 2024 at 11:22UTC
    Completed
    22. March 2024 at 11:22UTC

    ocp4-cs-lpg1 update completed

  • Planned
    22. March 2024 at 10:0UTC
    Planned
    22. March 2024 at 10:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

Network issues
Resolved
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
files.puzzle.ch unavailable
Resolved18 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Feb 2024

FEB26
OpenShift 4 Monthly Maintenance
CompletedMaintenance1 hour 46 minutes
  • Completed
    26. February 2024 at 18:46UTC
    Completed
    26. February 2024 at 18:46UTC
    Maintenance has completed successfully.
  • In progress
    26. February 2024 at 17:0UTC
    In progress
    26. February 2024 at 17:0UTC
    Maintenance is now in progress
  • Planned
    26. February 2024 at 17:0UTC
    Planned
    26. February 2024 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/or periods of degraded performance.

FEB26
Rocket.Chat Upgrade
CompletedMaintenance6 minutes
  • Completed
    26. February 2024 at 17:6UTC
    Completed
    26. February 2024 at 17:6UTC

    Maintenance completed, Rocket.Chat is now happily serving you on version 6.6.1.

  • In progress
    26. February 2024 at 17:0UTC
    In progress
    26. February 2024 at 17:0UTC
    Maintenance is now in progress
  • Planned
    26. February 2024 at 17:0UTC
    Planned
    26. February 2024 at 17:0UTC

    We'll be updating Rocket.Chat to version 6.6.1.

Puzzle Registry (Quay) Down
Resolved3 hours 10 minutes
  • Resolved
    UTC
    Resolved

    We are closing the incident for now.

  • Monitoring
    UTC
    Monitoring

    We had to revert to a previous state of the Quay database, leading to the loss of all images created since yesterday at 02:30. We sincerely apologize for any inconvenience caused and are committed to implementing measures to prevent such incidents in the future. If you encounter any issues or if certain functionalities are not working as anticipated, please don't hesitate to contact the OV. We are here to assist you in any way possible.

  • Investigating
    UTC
    Investigating

    Fix was not successful. Registry seems to be in a really bad state. We are continuing the investigation.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    The Puzzle Registry (registry.puzzle.ch) is currently down.

    We are investigating this incident.

FEB22
/sys Wartungsfenster
CompletedMaintenance4 hours 25 minutes
  • Completed
    22. February 2024 at 21:25UTC
    Completed
    22. February 2024 at 21:25UTC

    Our maintenance has concluded and all our services are available again. Thank you for your patience.

  • In progress
    22. February 2024 at 17:0UTC
    In progress
    22. February 2024 at 17:0UTC
    Maintenance is now in progress
  • Planned
    22. February 2024 at 17:0UTC
    Planned
    22. February 2024 at 17:0UTC

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

FEB9
Database Critical Update
CompletedMaintenance7 minutes
  • Completed
    9. February 2024 at 11:7UTC
    Completed
    9. February 2024 at 11:7UTC
    Maintenance has completed successfully.
  • In progress
    9. February 2024 at 11:0UTC
    In progress
    9. February 2024 at 11:0UTC

    Maintenance is now in progress

  • Planned
    9. February 2024 at 11:0UTC
    Planned
    9. February 2024 at 11:0UTC

    We are planning for a scheduled maintenance during that time. One of our Shared PGSQL Servers needs a critical security patch.

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