Puzzle ITC - VPN connectivity issues – Incident details

VPN connectivity issues

ResolvedDegraded performance48 minutes

Affected

Cloud and Datacenter

Degraded performance from 6:24 AM to 7:12 AM

cloudscale.ch

Degraded performance from 6:24 AM to 7:12 AM

  • ResolvedUTC

    We just resolved the issue!

  • MonitoringUTC

    We restored connectivity and are monitoring the situation. The issue was most likely related to a planned maintenance of our ISP: https://as13030.net/status/?ticket=4246996.

  • InvestigatingUTC

    We are experiencing some issues with our VPN connections to our cloud providers (cloudscale.ch and AWS). As a result, internal connections are not possible at the moment.