Puzzle ITC - BE3 vpn not working – Incident details

Experiencing minor outage

Show current status

BE3 vpn not working

ResolvedMajor outage1 hour 35 minutes

Affected

Office

Major outage from 6:18 AM to 7:54 AM

Network Office-Bern

Major outage from 6:18 AM to 7:54 AM

  • ResolvedUTC

    All connections issues are resolved. We'll monitor the situation closely for the rest of the day and post updates if necessary.

  • UpdateUTC

    More connectivity issues have been identified at the office. We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    The VPN for be3 isn't working at the moment. This issue could be related to the maintenance window last night. We are currently investigating this incident and someone is on their way to the office. Services only availably via VPN are not reachable at this point in time.