Puzzle ITC - Notice history

All systems operational

Operational

OpenShift 4 Cluster cloudscale.ch - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Jul 2025

OpenShift 4 Cluster LPG1 cloudscale.ch - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Operational

Puzzle Website (puzzle.ch) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Mail - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.65%

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May 2025
Jun 2025
Jul 2025

Rocket.Chat - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Taiga - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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PuzzleTime - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Wiki - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Puzzle SSO (Keycloak) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

CodiMD - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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OpenProject - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Nextcloud - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.65%

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May 2025
Jun 2025
Jul 2025

PuzzleSkills - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

GitLab - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.65%

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May 2025
Jun 2025
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Jenkins - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Quay (registry.puzzle.ch ) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Harbor (harbor.puzzle.ch) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Grafana - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Puzzle News Site (news.puzzle.ch) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Cryptopus - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Artifactory - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

SonarQube - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Puzzle Meet - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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Zammad (help.puzzle.ch) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Sentry - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

CardDAV - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Webmail - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.65%

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May 2025
Jun 2025
Jul 2025

Argo CD - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Youtrack - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
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OKR - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Vault - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Loki - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

LDAP - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 99.21%

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May 2025
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Puzzle Docs (docs.puzzle.ch) - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Odoo - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Netbox - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

PostgreSQL - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025
Operational

Network Office-Bern - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Network Office-Zürich - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Google Meet Hardware - Operational

100% - uptime
May 2025 · 99.26%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Telephone Setup - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Operational

cloudscale.ch - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Amazon AWS - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

init7 Wartung
Scheduled for 16. July 2025 at 21:45 – 17. July 2025 at 4:15 about 7 hours
  • Planned
    16. July 2025 at 21:45
    Planned
    16. July 2025 at 21:45

    Init7 macht in dieser Zeit folgende Wartung:

    =============================

    Wir werden in unserem Fiber7 POP 640BEM in 3008 Bern eine Wartungsarbeit durchführen.

    Ihr Fiber7 Anschluss wird deshalb für maximal 6 Stunden unterbrochen werden.

    Die Details zum Unterbruch:

    Datum: 17.07.2025

    Zeitfenster: 00:00 - 06:00

    Erwartete Dauer des Unterbruchs: max. 6 Stunden

    Betroffen: Ihr Fiber7 Internet Anschluss

    Wir werden die Statusseite während der Wartungsarbeit aktuell halten:

    https://init7.net/status/42303557

    Bei Fragen stehen wir Ihnen gerne zur Verfügung.

    =================================

    Trotz der Redundanz sind kurze Unterbrüche sowie Geschwindigkeitsreduktionen nicht auszuschliessen.

Outage Cloud services
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have encountered an abnormal number of connections to our LDAP Server resulting in many services not being able to create new LDAP connections.

    We have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently experiencing unexpected outages of different cloud services. We are investigating this incident.

PuzzleTime Version 2.15
  • Completed
    7. July 2025 at 18:0
    Completed
    7. July 2025 at 18:0

    PTime v2.15 is now released. Changenotes

  • In progress
    7. July 2025 at 17:28
    In progress
    7. July 2025 at 17:28
    Maintenance is now in progress.
  • Planned
    7. July 2025 at 17:0
    Planned
    7. July 2025 at 17:0

    We are planning to deploy the PuzzleTime Version 2.15.

    PuzzleTime v2.15 fixes some bugs and brings a lot of improvements and new features.

    You can find the associated Changelog in PuzzleTime at the top left by clicking on the version number (v2.15 - after finishing the deployment).

    For questions or inputs please contact the Puzzle-Team at puzzle chat channel #puzzletime.

Openshift Master Node resizing
  • Completed
    3. July 2025 at 15:59
    Completed
    3. July 2025 at 15:59
    Maintenance has completed successfully.
  • In progress
    3. July 2025 at 15:0
    In progress
    3. July 2025 at 15:0
    Maintenance is now in progress
  • Planned
    3. July 2025 at 15:0
    Planned
    3. July 2025 at 15:0

    We are planning for a scheduled maintenance during that time. In order to keep the cluster running stable we have to give the VM's more memory.

Puzzle LDAP Restore
  • Planned
    3. July 2025 at 10:0
    Planned
    3. July 2025 at 10:0

    We are planning for a scheduled maintenance during that time.

    There is some post-incident work regarding the LDAP outage to be done, which will cause a brief interruption in the mentioned services.

  • Completed
    2. July 2025 at 10:17
    Completed
    2. July 2025 at 10:17
    Maintenance has completed successfully.

Jun 2025

PuzzleSkills Maintenance
  • Completed
    27. June 2025 at 12:15
    Completed
    27. June 2025 at 12:15
    Maintenance has completed successfully.
  • In progress
    27. June 2025 at 11:0
    In progress
    27. June 2025 at 11:0
    Maintenance is now in progress
  • Planned
    27. June 2025 at 11:0
    Planned
    27. June 2025 at 11:0
    We are planning for a scheduled maintenance during that time.
Emergency Fix Rocketchat
  • Completed
    25. June 2025 at 8:31
    Completed
    25. June 2025 at 8:31
    Maintenance has completed successfully.
  • In progress
    25. June 2025 at 8:30
    In progress
    25. June 2025 at 8:30
    Maintenance is now in progress
  • Planned
    25. June 2025 at 8:30
    Planned
    25. June 2025 at 8:30

    Rocketchat notifications are not working reliably. We need to rollout a fix.

OpenShift 4 Monthly Maintenance
  • Completed
    23. June 2025 at 17:39
    Completed
    23. June 2025 at 17:39
    Maintenance has completed successfully.
  • In progress
    23. June 2025 at 16:0
    In progress
    23. June 2025 at 16:0
    Maintenance is now in progress
  • Planned
    23. June 2025 at 16:0
    Planned
    23. June 2025 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and periods of degraded performance.

/sys Wartungsfenster
  • Update
    25. June 2025 at 12:40
    Completed
    25. June 2025 at 12:40
    Maintenance has completed successfully.
  • Completed
    19. June 2025 at 20:0
    Completed
    19. June 2025 at 20:0

    Maintenance has completed successfully. Merci Studi, Flo und Reto

  • In progress
    19. June 2025 at 16:0
    In progress
    19. June 2025 at 16:0
    Maintenance is now in progress
  • Planned
    19. June 2025 at 16:0
    Planned
    19. June 2025 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

Scheduled TLS Configuration Update
  • Completed
    18. June 2025 at 15:5
    Completed
    18. June 2025 at 15:5
    Maintenance has completed successfully.
  • In progress
    18. June 2025 at 15:0
    In progress
    18. June 2025 at 15:0
    Maintenance is now in progress
  • Planned
    18. June 2025 at 15:0
    Planned
    18. June 2025 at 15:0

    Today at 5:00 PM, we will be updating the TLS configuration for the following tools: Grafana, NetBox, Matomo and GlitchTip.

    During this update, you may experience a brief service interruption lasting a few seconds. We appreciate your understanding as we make these security improvements.

May 2025

OpenShift 4 Monthly Maintenance
  • Completed
    26. May 2025 at 17:59
    Completed
    26. May 2025 at 17:59
    Maintenance has completed successfully.
  • In progress
    26. May 2025 at 16:0
    In progress
    26. May 2025 at 16:0
    Maintenance is now in progress
  • Completed
    26. May 2025 at 16:0
    Completed
    26. May 2025 at 16:0
    We are planning for a scheduled maintenance during that time.
/sys Wartungsfenster
  • Completed
    22. May 2025 at 20:0
    Completed
    22. May 2025 at 20:0
    Maintenance has completed successfully.
  • In progress
    22. May 2025 at 16:0
    In progress
    22. May 2025 at 16:0
    Maintenance is now in progress
  • Planned
    22. May 2025 at 16:0
    Planned
    22. May 2025 at 16:0

    As usual we will be conducting our monthly maintenance window to apply updates and configuration enhancements. Services may experience a short interruption and/ or periods of degraded performance.

/sys Netzwerk Wartungsfenster
  • Completed
    21. May 2025 at 19:30
    Completed
    21. May 2025 at 19:30
    Maintenance has completed successfully
  • In progress
    21. May 2025 at 15:30
    In progress
    21. May 2025 at 15:30
    Maintenance is now in progress
  • Planned
    21. May 2025 at 15:30
    Planned
    21. May 2025 at 15:30

    We will be performing upgrades to our network infrastructure in Bern. Services may experience short interruptions and/ or periods of degraded performance.

Google Meet Hardware in /git unavailable
  • Resolved
    Resolved

    This incident has been resolved.

    Google Meet hardware is functional in all meeting rooms again.

  • Identified
    Identified

    After an unsuccessful Hardware upgrade, the Google meet Hardware in /git is not able to connect to Google.

    As a result, Google Meet (and the built-in Screen sharing) is unavailable in /git for the time being.

    Google meet service in the other meeting rooms is unaffected and fully available.

SonarQube restart
  • Completed
    12. May 2025 at 16:0
    Completed
    12. May 2025 at 16:0
    Maintenance has completed successfully
  • In progress
    12. May 2025 at 15:0
    In progress
    12. May 2025 at 15:0
    Maintenance is now in progress
  • Planned
    12. May 2025 at 15:0
    Planned
    12. May 2025 at 15:0

    To bring SonarQube up to the latest config, a restart has to be perfomed.

    Expected downtime is minimal.

May 2025 to Jul 2025

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