Puzzle ITC - Outage Cloud services – Incident details

All systems operational

Outage Cloud services

Resolved
Operational
Started about 20 hours agoLasted about 3 hours

Affected

Puzzle Services

Major outage from 1:43 PM to 4:17 PM, Operational from 1:43 PM to 4:17 PM, Partial outage from 4:17 PM to 4:18 PM

Puzzle Website (puzzle.ch)

Operational from 1:43 PM to 4:17 PM, Partial outage from 4:17 PM to 4:18 PM

Mail

Major outage from 1:43 PM to 4:17 PM, Partial outage from 4:17 PM to 4:18 PM

Rocket.Chat

Operational from 1:43 PM to 4:17 PM, Partial outage from 4:17 PM to 4:18 PM

Taiga

Operational from 1:43 PM to 4:17 PM, Partial outage from 4:17 PM to 4:18 PM

PuzzleTime

Operational from 1:43 PM to 4:17 PM, Partial outage from 4:17 PM to 4:18 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have encountered an abnormal number of connections to our LDAP Server resulting in many services not being able to create new LDAP connections.

    We have implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently experiencing unexpected outages of different cloud services. We are investigating this incident.