OpenShift 4 (Cloudscale & AWS) cluster are not reachable at the moment

Resolved

Operational

Started almost 3 years agoLasted about 6 hours

Affected

Container Platforms

OpenShift 4 Cluster cloudscale.ch

Puzzle Services

Puzzle Website (puzzle.ch)

PuzzleTime

PuzzleSkills

Updates

Resolved
2. June 2022 at 20:29
Resolved
2. June 2022 at 20:29
We just resolved the issue!
Monitoring
2. June 2022 at 15:21
Monitoring
2. June 2022 at 15:21
We implemented a fix and currently monitoring the result.
Update
2. June 2022 at 15:9
Update
2. June 2022 at 15:9
We have identified the issue and are working on a fix. Cert-manager and the cluster wildcard certificate were deleted. This has lead to the ingress controller to be in a faulty state and not forwarding traffic anymore.
Identified
2. June 2022 at 14:5
Identified
2. June 2022 at 14:5
Ingress controller configuration issue in ArgoCD detected
Investigating
2. June 2022 at 14:3
Investigating
2. June 2022 at 14:3
We are currently investigating this incident.

Puzzle ITC - OpenShift 4 (Cloudscale & AWS) cluster are not reachable at the moment – Incident details